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FLOORS DIRECT CHARACTERISTICS – EXPRESSION AND PERFECTION

FLOORS DIRECT CHARACTERISTICS – EXPRESSION AND PERFECTION

CHARACTERISTICS - EXPRESSION

THE UNIQUENESS OF EXPRESSION
With quality finishes and a world-class collection of flooring solutions, Floors Direct has a match for every mood. From bamboo and cork to laminate and vinyl, Floors Direct will create a space that will enrich any décor design.

We believe that style and functionality begin from the floors up and we are passionate about creating lifestyle-matched solutions to your flooring needs. Some of South Africa's most exquisite homes and largest boutique outlets have chosen Floors Direct as their flooring partner.

THE PASSION OF PERFECTION
Our floors stick around - and for good reason. Proper, professional installation is vital to the longevity, safety and aesthetics of your new floor. Floors Direct is the approved fitter and installer for the top selling flooring solutions in South Africa, giving you that added peace of mind. Floors Direct offers warranties on our installations, and we are able to fulfill the product warranties offered by the manufacturers, too!

Part of our commitment to you, our customer, is to constantly train and upskill our teams, expand our expertise and deepen fitting knowledge, ensuring that you receive a seamless experience from the moment you walk into our showrooms, to the day you sign off your new floor with our flooring installation team leader.

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FLOORS DIRECT CHARACTERISTICS – QUALITY AND TRUST

FLOORS DIRECT CHARACTERISTICS – QUALITY AND TRUST

CHARACTERISTICS - TRUST

THE COMFORT OF TRUST
Established in 2007, Floors Direct provides quality lifestyle solutions that enhance everyday living. From quotes to final installation, we cover all aspects of flooring and offer exclusive products at affordable prices to suit every customer's needs. Across our stores we hold a massive stock of over 60 000 sqm and have been trusted to install over 1 500 000 sqm of flooring.

With professional services backed up by world-class products, Floors Direct offer flooring solutions that will change the way you live, work and play. Floors Direct is also a subsidiary of a top 50 JSE company, Invicta Holdings, and has unrivalled stock holdings, top-notch products, and the ability to uphold its long term warranties.

THE SATISFACTION OF SUPREME QUALITY
At Floors Direct we offer a selection of supreme brands that are tried, tested and trusted worldwide. Delivering international flooring solutions to local shores ensures that our customers receive the latest in innovative products and developments from across the globe.

Floors Direct is also the largest retailer and installer of Kronotex, Falquon and Nature’s Floor laminate wooden flooring in South Africa and we have recently included the Belgotex and GerFlor brands. Our broad range ensures that every customer, contractor and agency receive continuity and value on decors and prices.

Laminate floor installation

LAMINATE FLOOR INSTALLATION 101

LAMINATE FLOOR INSTALLATION 101

You’ve finally chosen the perfect design for your laminate floor, now all that is left is the installation. How do you go about the process, and what do you need to know in order to get the job done right?

There are two options available for fitting floorboards – DIY or professional. Each option has its own highlights, costs, challenges and advantages. Depending on your time constraints, budget, DIY know-how and preferences, you may find it easier to have the job done by one of our experienced Floors Direct installation teams, or you could take a weekend off to get the job done yourself.

One of the biggest features of this type of flooring is its simple installation process. Most of our quality products are designed to be fitted with click technology, which means that glue is not required to fit each plank. Instead, planks are clicked together and held in place as they ‘float’ on the sub-floor.

Laminate floor installation

Laminate floor installation options

DIY Installation

You will need at least two people for this job, and planks will need to have been pre-measured to ensure that they will fit along the length and width of the room. A small gap of a few millimetres should also be incorporated to allow for planks to fit alongside walls. Once the boards are ready to fit, you and your ‘assistant fitter’ can start at one end and carefully place each board down. As they are placed, they will be clicked into place. Make sure that they are stable before fitting the next.

It can also help to search for online videos if you are not sure how to get started – you could even contact your nearest Floors Direct to get a few expert tips on laminate floor installation.

Professional Installation

This option adds to the total cost of re-flooring, but it is ideal if you do not have the time or inclination to tackle the task yourself and want your floors to be fitted firmly and correctly the first time around. Typically, the process can be far faster than you would think, especially as our Floors Direct teams have prior installation experience. If you are not using an expert within the flooring industry, you may want to supervise to make sure that boards are placed correctly next to walls and that they are clicked into place securely. Always perform a test ‘walk over’ to check that everything is firmly in place.

Some people relish the thought of a bit of DIY fun, while others simply want to get on with life with their beautiful new floors already in place. Whatever option you decide to choose, you are sure to find laminate floor installation a stress-free process that is complete in no time at all.

Bamboo-Tech

BAMBOO FLOOR INSTALLATION, MAINTENANCE AND OTHER FAQ’S

BAMBOO FLOOR INSTALLATION, MAINTENANCE AND OTHER FAQ'S

Q: How do you install bamboo flooring?
A: Our premium grade bamboo flooring can be installed by various methods depending on site conditions and the bamboo floor you choose. The boards can be glued directly onto the sub floor, fixed direct to batons or plywood, or free floating on foam underlay. We recommend the floating floor system.
Bamboo-Installation-1

Q: Do you organise the installation?
A: Yes, we have fully trained and equipped teams who are ideally positioned to handle your installation from preparation through to sign-off. All sites are closely monitored by our team leaders who are in turn accountable to our head office. This makes the process cost-effective and ensures a one-stop-shop; because you are only having to deal with one supplier you don't have to be concerned with looking for the installer should there be any issues down the line.

Q: How long will it take to install my bamboo floor?
A: This is entirely dependent on the size of the job and the difficulty of the layout. Installations are typically quick, clean and easy and usually take about one third the time of laying a solid timber floor. Some homes can be done in as quick as a day; while others can take up to a week. The only exception to this would be if the untreated flooring option is chosen, then with treatment/finishing, the floor may take at least double the time it would take to install a prefinished floor.

Q: Will there be any dust or bad fumes? Will we have to leave the home during installation?
A: Pre-finished: There is no need for you to move out. All the boards are pre-finished which means there is no sanding and polishing in the home. If glued down, or together, then there may be a faint smell on the first day or two, but since we only supply Bamboo using the Uniclic technology, you will not have this to consider.

A: Sanded/polished/treated/finished in house: The laying of the boards is quick and clean. The glue used to bond the boards to the sub floor, or together in case of T&G, can give off a faint smell on the first day or two. Once the glue dries the smell will dissipate. The sanding and polishing process will be a little dusty, but no more than any other untreated floors.

Q: Can I install bamboo flooring over existing tiles?
A: Yes. It is not uncommon to install bamboo flooring over tiles. The tiling surface should be thoroughly checked by the installer prior to installation.

Q: Can I install bamboo floor over existing timber floors?
A: Yes. Existing timber floors are no different to other types of sub floor and as long as they are level and moisture free. Again, careful inspection must be carried out by the installer.

Q: How do I care for my flooring?
A: Quick guide to maintain your floor’s beauty:

  1. Install protector felt on furniture
  2. Use area rugs on high traffic pathways
  3. Place mats at exterior doors to trap sand and grit from incoming traffic
  4. Remove spills promptly
  5. Vacuum or sweep floor regularly with a soft broom to remove sand and grit
  6. We recommend using Micro fibre cleaning mops

Bamboo-VerticalQ: What happens if I damage my bamboo floor?
A: It is inevitable that your floor will sustain some damage at some point. This is no different to solid timber, laminate or any other wooden flooring. The type of damage will dictate the best course of action. One of the great advantages of pre-finished Bamboo flooring is that damaged boards can be easily rectified. In most cases a great result is achieved by simply removing and replacing the damaged boards returning your floor to it to original condition. The process is a little more complicated for sanded and polished floors as you may require an additional coat of polish or a re-sand over the entire floor once a board has been replaced.

Q: What happens if my floor gets flooded?
A: It really depends on the severity of the flooding, and is dependent on the volume of water spilt on the floor and how long it remains on the floor before it dries or is drained away. In minor flooding scenarios often there is no change to the floors appearance, however instances of major flooding can result in the floor having to be repaired by replacing boards in the damaged area or by sanding and polishing. Bamboo boards are engineered in such a way that help them to be more resistant to moisture than a solid timber floor and are therefore can often withstand these situation with more resilience. It is also understood that the bamboo fibre is regarded to be more water resistant than most timber fibres.

Checklist

INSTALLATION CHECKLIST

INSTALLATION CHECKLIST

Checklist for suitable sub floors:

  • Suitable sub floors are: old flooring such as wood, firmly-adhering PVC, dry ceramic, tiles and cement screed.

 Please check with your local Floors Direct store before installation begins.

  • Wet and damp rooms, such as saunas, are not suitable due to the high humidity. The sub floor must be dry, level, firmly affixed and clean.
  • Minor unevenness can be compensated with a suitable underlay or if it exceeds 2mm over a 2 metre length, sand it down or level it with a filler such as cement screed.

Minimum surface variation

Installation Checklist

  • Examine the space between floor and door to ensure that there is enough space (at least 1cm or 2 floor boards stacked on top of each other), so that after laying the laminate floor, the door can still be opened and closed over the bridging gap. If necessary, shorten the door.
  • Areas that measure more than 12m and/or 8m require an extra expansion space of a minimum of 1cm or 1.5cm per running meter.
  • This also applies to doorways, openings between rooms and corridor corners. Free space of at least 8 – 10mm around all obstacles.

Instructions

Important Notes: 

  • Read all the manufacturers instructions before installing your new flooring.
  • It is essential that you follow these instructions prior to installation as problems may occur that could potentially be avoided.
  • This flooring is suitable for all rooms, if installed in a bathroom or kitchen (domestic installation) please refer to the special fitting instructions.
  • Wet and damp rooms are not suitable due to the high humidity.
  • Packs for installation must be stored flat and unopened for at least 48 hours at least 1m away from any wall with normal ventilation.

Preparing the Base

Sub-floors to be overlaid must be completely dry, flat, sound and clean, and the floors must be completely leveled. Vinyl tiles may be overlaid as long as they are firmly stuck down. Cushion vinyl sheet, linoleum, carpets and underlay must be removed.

Screeded or Concrete floors

Concrete floors require an effective suitable underlay and must be completely dry before any installation.

Timber

Suspended wooden floors must be completely fixed and then covered with at least 6mm thick plywood sheets, this should be fixed at 300mm centres (which means screwed every 300mm in every direction from the centre). All screw heads should be countersunk below the surface of the plywood.

A suitable underlay should be fitted in the opposite direction of the soon to be layed floor boards. If you’re unsure please contact your nearest Floors Direct store so they can come and inspect your sub floor.

Underfloor Heating

Underfloor heating is available from all our stores – please speak to one of our consultants at your nearest Floors Direct store.

Planning the floor

How to lay laminate floors

All floors boards should be layed parallel to the direction of the main light source, i.e. main window.

A suitable underlay should be fitted in the opposite direction of the soon to be layed floor boards.

Start laying the floor boards from the left hand corner, working towards the right.

Use a cut piece of board from the 1st row, to start the next. This must be at least 300mm long. If the piece is too short, start with a new board, cut in half. Always ensure that the end joints are staggered at least 300mm.

Due to this product being wood based you will need to leave an expansion gap of approx 8 – 10mm between the floor edges and the perimeter of the room. To cover the gap you may remove the skirting before fixing the floor and replace them over the gap at the end or alternatively you can lay to within 12mm of the skirting and attach a quadrant to the skirting to cover the gap.

For regions of high humidity: the wider the expansion gaps the better – advisable is a 10 – 12mm gap.

Flooring widths above 8 meters or lengths above 12 meters will require additional expansion joints within the floor. This is important in commercial applications.

If installing in a bathroom, follow the previous instructions for planning and cutting and make sure that each board is adhered to the next via a continuous line of PVA Waterproof Adhesive along the tongues before knocking them into the grooves.

Examine the space between floor and door to ensure that there is enough space (at least 1cm or 2 floor boards stacked on top of each other), so that after laying the laminate floor, the door can still be opened and closed over the bridging gap. If necessary, shorten the door.

Installation

GETTING STARTED WITH LAMINATE

GETTING STARTED WITH LAMINATE

Floors Direct, the leaders in vinyl, wood, laminate and carpet flooring, provide step-by-step guidelines on how to install laminate flooring. Remember that Floors Direct offers a full range of fitting kits and tools, as well as maintenance and cleaning tools, plus professional service and advice.

The introduction of the click system on laminate flooring makes it easy to install. D.I.Y. installation of laminate flooring is now within easy reach of everyone who is willing to allocate a bit of time to install the floors. Installing your own floor is very rewarding and you don’t require any special skills or expensive tools to acquire a good result.

At Floors Direct we stock a wide range of installation/tool kits to provide a convenient and accurate installation. 

Installation

TIPS TO CONSIDER BEFORE YOU GET STARTED:

  • Laminate flooring is a floating floor, this means that it is not fixed or nailed to the substrate below.
  • To avoid any moisture from sub floors (rising damp), it is very important to lay a suitable underlay on the subfloor as a moisture barrier. The joints must be securely taped together to prevent moisture getting through. The underlay should be layed in the opposite direction of the floor boards.
  • Unopened packs of flooring boards must be stored horizontally in the room where the panels will be laid for 48 hours before fitting. Boards need time to acclimatized.
  • Inspect flooring boards for damage and visual uniformity, in daylight, at the installation site. If any significant and justifiable defects are found, write down the information on the back of the product.
  • Keep in mind that you can’t make claims for boards that have been used, even if they have visible or mechanical defects.
  • To improve acoustic insulation and to level the surface, it is important to spread a suitable underlay.
  • Install the laminated boards parallel to the incoming light.
  • Lay boards in the direction of the longest wall, this will result in minimum off cuts and labor.
  • Check door levels, especially if you’re installing the floors over existing tiling, as the door level may have to be cut down.

Keep in mind that laminate flooring expands and contracts in all four directions when subjected to changes in room temperature and humidity. It is essential that an expansion gap is provided on all sides. A free space of at least 8 – 10mm is recommended between the edge of the flooring and walls, pipes, conduits, thresholds, columns and room dividers.
* For regions of high humidity: the wider the expansion gaps the better – advisable is a 10 – 12mm gap.

  • Leave expansion gaps at each doorway. Intermediate expansion gaps are necessary for areas longer than 12 metres and or wider than 8 metres.
  • Plan the type of skirting required and the fixing method (glue, silicone, nails or adhesive tapes).
Guide

INSTALLATION GUIDE FOR LAMINATE FLOORING

INSTALLATION GUIDE FOR LAMINATE FLOORING

Laminate flooring is so quick and easy to install that you can do it yourself, alternatively you can have one of our professional Floors Direct installation teams handle it for you.  Either way, you’ll be able to walk on your floors right away – no waiting for anything to dry or settle and absolutely no breathing in fumes for weeks on end!

DIY 11. Check whether the floor is level. Minor unevenness can be compensated with a suitable underlay or if it exceeds 2mm per 2metre length, sand it down or level it with a filler such as cement screed. The subfloor should be swept of any debris to ensure a flat working surface.
DIY 22. Lay suitable underlay. Check how many rows you need and how many panels will fit along the length of the wall. For optical reasons, floor panels should always be laid lengthways in relation to the principle light source.
DIY3 33. Start laying panels from the left hand corner with the tongued side facing the wall and using spacers to leave an 8 -10mm expansion between the wall and the panel. (Areas of high humidity should be 10-12mm) To lay the second panel (along the side of the wall), insert its end tongue into the first panel’s groove at a 15 degree angle. Move the plank down until it locks securely into position.
DIY 44. Knock in the panel using a tapping block with a hammer, this ensures that the joints are butted tightly together.
DIY 55. End pieces can be fitted by using the off-cuts rotating 180° and marking accordingly. Cut the last piece to fit and slot into position. Remember to leave an expansion gap of 12mm from the wall by utilising spacers during installation.
DIY 66. To start the second row, use the cut off from the first row. Measure the length the panel needs to be. Lay the second panel of the second row by inserting its top end’s tongue into the off cut’s groove. Slide the panel towards the previous row. Lift the panels slightly making an angle of approximately 15 degrees so that the tongue can enter the grooves of the previous row’s panels. Fit the panels by moving it down.
DIY 77. Remember to install intermediate expansion gaps for areas longer than 12 metres and wider than 8 metres. Expansion gaps must also be left at each doorway. For the last row, position the first plank of the last row exactly on top of the plank in the preceding row. Position one more plank with its groove facing the wall. Leave the 8-10mm gap using the spacers (For regions of high humidity a 10 - 12mm gap). Trace the contour of the wall onto the plank and saw along the line.
DIY 88. After installation, remove spacers and cover any expansion spaces with trims and skirting using silicone sealants. Floors Direct supplies matching and colour-coordinated trims.
DIY 99. Skirting and moldings should be firmly fixed to the wall and not to the floor. Make sure that you do not accidentally fasten down the flooring boards with the trim. That will prevent the floating laminate surface from moving freely.
DIY 1010. For door mouldings, lay a board (with the decorative side down) against the door frame, mark the height and saw doorframe to marked height. This allows the plank to be easily pushed under the doorframes.