At Floors Direct we offer a free onsite inspection. Our staff will assess the floor areas, check moisture, and measure up for a formal quote!!
For your convenience we Floors Direct offers a delivery service on all purchases. Ask your Store Manager for more information.
Floors Direct does all installations in-house, meaning; should in the unlikely event of there being an issue you know exactly who to talk to.
Floors Direct offer a two year warranty on ALL flooring installations, giving you peace of mind when your new floor is installed by the market leaders.
I want to compliment the team at Floors Direct Centurion – especially Lebo. They not only provided valuable advice, services, delivery and installation. Their overall performance was excellent!!! They really go the extra mile to make your dreams come true.
I want to mention what outstanding service we received from your Boksburg branch. Adia and Mpho (excuse my spelling) were fantastic. They followed up with me on installation dates and payments, but were never annoying. Whenever I called or went to see them to place orders or ask for advice, they helped me more than expected. They arranged multiple installations with no hesitation and with ample efficiency.
Rachael was friendly and helpful in every way from the moment I walked in to the day my floors were installed. If I had the money, I would install these floors even in my garage, I am so coming back to do more floors for the rest of my house via her, she renders the best service ever in my consumer life. The fitters were friendly too, all went well, it was a pleasant experience, I just wish all other places where I purchase things had this kind of service.
My note today is to compliment Bongani D of Woodmead. My first dealing with him was polite and helpful, but the stock was not available. A couple of days later he called to say that he had located what I was looking for and could assure delivery the following week. Since then he has gone out of his way to assist, always politely and competently. And as you know, in our present environment, this type of service is rare.
I just wanted to say thank you to the Strubensvalley Floors Direct team for a superb job. We have had a huge run around with a company that installed our floor and ended up ripping it all up because it was such a mess. We had outstanding service from you guys. Lucky and Edward are so pleasant to have around and Edward did the job all by himself. The job was professional and so was he. I will definitely recommend Floors Direct to anyone I know.
Well done again for going out of your way in keeping us happy.
Thanks so much!
Floors Direct – Your Total Flooring Solution
Floors Direct are the leaders in wooden and laminated flooring in Johannesburg. For your convenience we have eight stores covering the Greater Gauteng area – with some very exciting new stores coming soon. The first of which is our brand new Diepkloof store, which opened on the 6th of September!
Floors Direct are the largest retailers and installers of the Kronotex, Falquon and Nature’s Floor laminated flooring brands in South Africa. We are the only suppliers of the Falquon range in South Africa!
We offer a full turnkey supply and installation service – please have a look at our installation page for why this is the most important part of choosing a laminate flooring solution. The majority of our products are DIY for those preferring to do it themselves.
Floors Direct prides itself in not just offering excellent products and great prices, more importantly we pride ourselves in setting a level of service and support that is unrivalled in the industry.